March 19, 2020

Dear clients, partners and stakeholders;

As directives and strategies are ever evolving with COVID-19, we here at the Elmwood Community Resource Centre are committed to following the advice of provincial and federal public health authorities.

In order to limit the risk of spreading the virus, we will be meeting clients only by appointment for urgent matters which cannot be safely postponed. These changes will come into effect immediately.

Please be advised that we will continue to provide many of our essential services over the phone, by email and online, whenever feasible.

Since many of our programs will now operate online, we invite you to access these supports by subscribing to our YouTube channel at “Elmwood Community Resource Centre” or by visiting our website at

  • Drop-in Space will be available by appointment ONLY. We will ensure that clients can access essential services including phones, computers, fax and photocopying. The drop-in space will operate at a capacity of 2 clients at a time and will be limited to 20 minutes in the drop-in space. We will aim to keep the recommended distance of 2 meters between individuals in order to limit the risk transferring droplets. To make appointments please call us at 204-982-1720 ext 200.

Basic Needs Support + Resource Connections + information and referrals+ Employment Supports. Call us at 431-275-2290 Mondays to Fridays from 9 am to 4pm.

  • Counselling services will be available over the phone, online and via email support. Please call us 204-982-1720 ext. 201 or email Counselling warm-Line open Mondays to Fridays from 10 am to 6pm -call us at 431-275-2287 for support with coping tips, mental health & wellness strategies, general support
  • The Elmwood Youth Employment Experience (EYEE) program will continue to support individuals 18-30 who are seeking employment supports on a one-on-one appointment basis only when necessary. These supports can also be accessed over the phone at 204-982-1720 ext. 305 or via email
  •  The Building Futures program will also continue to support newcomers who are seeking language and employment supports through online streaming and by appointment on a case by case. These supports can also be accessed over the phone at 204-982-1720 ext. 211 or via email
  • The after-school & homework program will provide services using various online apps and virtual teachings with youth 12-17 through an app called “Remind” and “WhatsApp” as well as through social media platforms. There will also be online teaching videos uploaded to our YouTube channel and website ReachOut!-Youth line #204-698-7536 from 2pm to 7pm.
  • All Youth and families in ReachOut! Program and lighthouses program must follow directions outline by your school divisions.
  • The Newcomer and Immigrant Settlement (NISW) program will continue to support individuals who are seeking settlement services through phone/emails by contacting: Settlement workers Auday at 204-982-1720 ext. 205 or via email, Settlement Worker Sally at 204-982-1720 ext 206 or via email We will be uploading education materials on our website on a weekly basis. In-person appointment will only be available for emergency cases by calling us at 431-275-2289 from 10am to 4pm
  • The Adult Literacy (GOAL) program will continue to operate using online platforms, emails and by phone at 204-982-1720 ext. 310, online or via emails :  or  All GOAL learners will receive 3 weeks’ worth of homework. In person appointments will be limited to 2 clients at a time for urgent cases only.

  • Donations, to minimize exposure to the risks associated to COVID-19, we will gratefully accept cleaning materials, toilet paper, non-perishable pre-packaged foods, monetary donation through On-line at , By mail: 545 Watt Street, Winnipeg, MB, R2K 2S2

Everyone who is entering the facility is required to adhere to hygiene precautions recommended by the Public Health Agency of Canada for the purpose of preventing the transmission of COVID 19, as well as responding to our screening questions.

People who enter the building will also be asked to schedule their visits and call before they arrive to ensure that there will be staff and that they have been assessed and are safe.

We hope to resume all programs to full capacity, as soon as it safe for everyone and in accordance with the recommendations of the public health community in Manitoba.

Stay Well!  

Nina Condo                                                                                                      

Executive Director